{"id":860,"date":"2026-09-10T08:55:16","date_gmt":"2026-09-10T08:55:16","guid":{"rendered":"https:\/\/jaxl.com\/blog\/?p=860"},"modified":"2026-09-10T08:55:19","modified_gmt":"2026-09-10T08:55:19","slug":"ai-receptionist-webhook","status":"publish","type":"post","link":"https:\/\/jaxl.com\/blog\/ai-automation\/ai-receptionist-webhook\/","title":{"rendered":"AI Receptionist Webhook: Connect Calls to Your Business Systems"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"959\" height=\"165\" src=\"https:\/\/jaxl.com\/blog\/wp-content\/uploads\/2026\/09\/Screenshot-from-2026-09-10-14-04-34.png\" alt=\"\" class=\"wp-image-861\" srcset=\"https:\/\/jaxl.com\/blog\/wp-content\/uploads\/2026\/09\/Screenshot-from-2026-09-10-14-04-34.png 959w, https:\/\/jaxl.com\/blog\/wp-content\/uploads\/2026\/09\/Screenshot-from-2026-09-10-14-04-34-300x52.png 300w, https:\/\/jaxl.com\/blog\/wp-content\/uploads\/2026\/09\/Screenshot-from-2026-09-10-14-04-34-768x132.png 768w\" sizes=\"auto, (max-width: 959px) 100vw, 959px\" \/><\/figure>\n\n\n\n<p>An <strong>AI receptionist webhook<\/strong> allows businesses to automatically send information collected during phone conversations to their own systems after a call is completed.<\/p>\n\n\n\n<p>An AI receptionist can do much more than answer a phone call. During a conversation, it can collect customer information, record inquiries, apply tags, and generate a transcript. With a webhook, that information can be sent directly to a business&#8217;s own software or backend.<\/p>\n\n\n\n<p>This means your AI receptionist doesn&#8217;t have to be an isolated phone system.<\/p>\n\n\n\n<p>It can become part of your existing business workflow.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Is an AI Receptionist Webhook?<\/h2>\n\n\n\n<p>A webhook is a way for one system to automatically send information to another system when an event occurs.<\/p>\n\n\n\n<p>In the case of an AI receptionist, the event is a completed call.<\/p>\n\n\n\n<p>The basic workflow looks like this:<\/p>\n\n\n\n<p><strong>Customer calls<\/strong><\/p>\n\n\n\n<p>\u2193<\/p>\n\n\n\n<p><strong>AI receptionist handles the conversation<\/strong><\/p>\n\n\n\n<p>\u2193<\/p>\n\n\n\n<p><strong>AI collects information<\/strong><\/p>\n\n\n\n<p>\u2193<\/p>\n\n\n\n<p><strong>Call ends<\/strong><\/p>\n\n\n\n<p>\u2193<\/p>\n\n\n\n<p><strong>Jaxl sends the call data to your webhook<\/strong><\/p>\n\n\n\n<p>\u2193<\/p>\n\n\n\n<p><strong>Your system processes the information<\/strong><\/p>\n\n\n\n<p>Instead of someone manually copying information from a call into another application, the data can move automatically.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Happens After an AI Receptionist Call?<\/h2>\n\n\n\n<p>During a call, the AI receptionist may collect information based on the business&#8217;s configured questions and workflows.<\/p>\n\n\n\n<p>For example, a customer might say:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;I&#8217;m interested in your website development service. I&#8217;d like someone to call me tomorrow.&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>The AI can capture information such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Caller identity<\/li>\n\n\n\n<li>Service they&#8217;re interested in<\/li>\n\n\n\n<li>Inquiry details<\/li>\n\n\n\n<li>Callback requirement<\/li>\n\n\n\n<li>Tags<\/li>\n\n\n\n<li>Conversation transcript<\/li>\n<\/ul>\n\n\n\n<p>Once the call is completed, this information can be sent to the business&#8217;s configured webhook endpoint.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Data Can Jaxl Send Through the Webhook?<\/h2>\n\n\n\n<p>Jaxl Business Phone&#8217;s post-call webhook can send information from completed calls to your own system.<\/p>\n\n\n\n<p>The webhook event includes information such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Call ID<\/li>\n\n\n\n<li>Event<\/li>\n\n\n\n<li>Collected call data<\/li>\n\n\n\n<li>Answers collected during the conversation<\/li>\n\n\n\n<li>Tags<\/li>\n\n\n\n<li>Transcript<\/li>\n<\/ul>\n\n\n\n<p>The collected answers can contain the information captured by the AI during the conversation.<\/p>\n\n\n\n<p>For example, if your AI receptionist asks for a customer&#8217;s name and requirement, your system can receive those collected values along with the call information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why Send AI Call Data to Your Own System?<\/h2>\n\n\n\n<p>Businesses often already have systems they use to manage customers and operations.<\/p>\n\n\n\n<p>You may have:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A CRM<\/li>\n\n\n\n<li>Customer database<\/li>\n\n\n\n<li>Helpdesk<\/li>\n\n\n\n<li>Ecommerce backend<\/li>\n\n\n\n<li>Sales system<\/li>\n\n\n\n<li>Internal dashboard<\/li>\n\n\n\n<li>Marketing automation<\/li>\n\n\n\n<li>Custom business software<\/li>\n<\/ul>\n\n\n\n<p>Without integration, your team may have to manually move information between systems.<\/p>\n\n\n\n<p>A webhook can automate that process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Example: Turning a Phone Call Into a Sales Lead<\/h2>\n\n\n\n<p>Imagine a digital agency using Jaxl Business Phone.<\/p>\n\n\n\n<p>A potential customer calls.<\/p>\n\n\n\n<p>The AI receptionist asks:<\/p>\n\n\n\n<p><strong>Name:<\/strong> Rahul<\/p>\n\n\n\n<p><strong>Service:<\/strong> Ecommerce website<\/p>\n\n\n\n<p><strong>Budget:<\/strong> \u20b91\u20132 lakh<\/p>\n\n\n\n<p><strong>Callback:<\/strong> Tomorrow<\/p>\n\n\n\n<p>The AI captures these details during the conversation.<\/p>\n\n\n\n<p>After the call, Jaxl sends the collected information to the agency&#8217;s webhook.<\/p>\n\n\n\n<p>The agency&#8217;s backend can then create a new lead automatically.<\/p>\n\n\n\n<p>The workflow becomes:<\/p>\n\n\n\n<p><strong>Phone call \u2192 AI qualification \u2192 Webhook \u2192 CRM lead<\/strong><\/p>\n\n\n\n<p>No manual data entry is required.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Use AI Receptionist Webhooks With Your CRM<\/h2>\n\n\n\n<p>A CRM is often where sales and customer information ultimately needs to go.<\/p>\n\n\n\n<p>With a webhook, your own backend can receive information from completed AI receptionist calls and use it to update your CRM.<\/p>\n\n\n\n<p>For example:<\/p>\n\n\n\n<p><strong>New sales inquiry<\/strong><\/p>\n\n\n\n<p>\u2192 Create lead<\/p>\n\n\n\n<p><strong>Existing customer complaint<\/strong><\/p>\n\n\n\n<p>\u2192 Create support case<\/p>\n\n\n\n<p><strong>Callback request<\/strong><\/p>\n\n\n\n<p>\u2192 Create follow-up task<\/p>\n\n\n\n<p><strong>Appointment inquiry<\/strong><\/p>\n\n\n\n<p>\u2192 Send to booking workflow<\/p>\n\n\n\n<p>The exact workflow depends on how your business systems are built.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Use Webhooks to Automate Customer Follow-Up<\/h2>\n\n\n\n<p>The information collected during a call can also trigger actions after the conversation.<\/p>\n\n\n\n<p>For example:<\/p>\n\n\n\n<p>A customer asks for a callback.<\/p>\n\n\n\n<p>\u2193<\/p>\n\n\n\n<p>AI records the request.<\/p>\n\n\n\n<p>\u2193<\/p>\n\n\n\n<p>Call ends.<\/p>\n\n\n\n<p>\u2193<\/p>\n\n\n\n<p>Webhook sends the information to your system.<\/p>\n\n\n\n<p>\u2193<\/p>\n\n\n\n<p>Your system creates a callback task.<\/p>\n\n\n\n<p>The phone call has now triggered a business workflow automatically.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Connect Call Data to Internal Dashboards<\/h2>\n\n\n\n<p>Some businesses want to analyze their calls rather than simply store them.<\/p>\n\n\n\n<p>A webhook can allow your own system to receive call information and build custom dashboards.<\/p>\n\n\n\n<p>You could potentially track things such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Number of calls<\/li>\n\n\n\n<li>Call categories<\/li>\n\n\n\n<li>Customer inquiries<\/li>\n\n\n\n<li>Leads generated<\/li>\n\n\n\n<li>Complaints<\/li>\n\n\n\n<li>Callback requests<\/li>\n\n\n\n<li>Tags<\/li>\n\n\n\n<li>Call outcomes<\/li>\n<\/ul>\n\n\n\n<p>This can help businesses understand what customers are actually calling about.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Store AI Call Transcripts<\/h2>\n\n\n\n<p>The post-call webhook can also include the conversation transcript.<\/p>\n\n\n\n<p>This can be useful when businesses want to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Store call records<\/li>\n\n\n\n<li>Analyze conversations<\/li>\n\n\n\n<li>Review customer interactions<\/li>\n\n\n\n<li>Build internal reporting<\/li>\n\n\n\n<li>Feed information into other workflows<\/li>\n<\/ul>\n\n\n\n<p>Instead of keeping the conversation isolated inside a phone system, businesses can incorporate the information into their own data infrastructure.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Structured Answers Make Call Data More Useful<\/h2>\n\n\n\n<p>One of the useful aspects of collecting answers through an AI receptionist is that the information can be structured.<\/p>\n\n\n\n<p>Consider a conversation where the AI asks:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;What service are you interested in?&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>and the caller responds:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;Website development.&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>Rather than relying only on a transcript, the business can have a structured answer associated with the question.<\/p>\n\n\n\n<p>This makes it easier for your own system to process the information.<\/p>\n\n\n\n<p>For example:<\/p>\n\n\n\n<p><strong>Service:<\/strong> Website development<\/p>\n\n\n\n<p><strong>Callback required:<\/strong> Yes<\/p>\n\n\n\n<p><strong>Preferred callback:<\/strong> Tomorrow<\/p>\n\n\n\n<p>Structured information is much easier to use for automation than unstructured conversation alone.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Are Call Tags?<\/h2>\n\n\n\n<p>Tags can provide another way to organize conversations.<\/p>\n\n\n\n<p>For example, a business might use tags such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sales<\/li>\n\n\n\n<li>Support<\/li>\n\n\n\n<li>Complaint<\/li>\n\n\n\n<li>Appointment<\/li>\n\n\n\n<li>Callback<\/li>\n\n\n\n<li>High Priority<\/li>\n\n\n\n<li>Existing Customer<\/li>\n<\/ul>\n\n\n\n<p>Once the call is tagged, the information can be passed through the webhook and used by your own systems.<\/p>\n\n\n\n<p>This can help automate what happens next.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Build Your Own Post-Call Workflow<\/h2>\n\n\n\n<p>One of the biggest advantages of webhooks is flexibility.<\/p>\n\n\n\n<p>Every business has different processes.<\/p>\n\n\n\n<p>One company might want to send leads to a CRM.<\/p>\n\n\n\n<p>Another might want to create support tickets.<\/p>\n\n\n\n<p>Another might want to store everything in its own database.<\/p>\n\n\n\n<p>Another might want to trigger a custom automation.<\/p>\n\n\n\n<p>A webhook gives developers a way to decide what happens after the AI receptionist finishes the call.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">AI Receptionist Webhooks for Ecommerce<\/h2>\n\n\n\n<p>Ecommerce businesses can have particularly interesting use cases for post-call data.<\/p>\n\n\n\n<p>An AI receptionist may handle conversations involving:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product inquiries<\/li>\n\n\n\n<li>Order questions<\/li>\n\n\n\n<li>Delivery issues<\/li>\n\n\n\n<li>Returns<\/li>\n\n\n\n<li>Refunds<\/li>\n\n\n\n<li>Payments<\/li>\n\n\n\n<li>COD verification<\/li>\n\n\n\n<li>Customer complaints<\/li>\n<\/ul>\n\n\n\n<p>For ecommerce businesses, the AI can also work with available customer and shop context.<\/p>\n\n\n\n<p>This can include information such as:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Customer Context<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Recent orders<\/li>\n\n\n\n<li>Delivery tracking<\/li>\n\n\n\n<li>Saved addresses<\/li>\n\n\n\n<li>Past call history<\/li>\n\n\n\n<li>Loyalty and membership information<\/li>\n\n\n\n<li>Pending payments<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Shop Context<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Products and catalog<\/li>\n\n\n\n<li>Offers and discounts<\/li>\n\n\n\n<li>Return and refund policies<\/li>\n\n\n\n<li>Delivery areas and charges<\/li>\n\n\n\n<li>FAQs and knowledge base<\/li>\n<\/ul>\n\n\n\n<p>The resulting call information can then be passed into the business&#8217;s own systems through the webhook.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">AI Receptionist Webhooks for Lead Qualification<\/h2>\n\n\n\n<p>Webhooks become even more powerful when your AI receptionist qualifies leads before sending them to your team.<\/p>\n\n\n\n<p>For example:<\/p>\n\n\n\n<p><strong>Caller:<\/strong> &#8220;I&#8217;m interested in your service.&#8221;<\/p>\n\n\n\n<p>The AI asks:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;What service are you looking for?&#8221;<\/p>\n<\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;What&#8217;s your expected timeline?&#8221;<\/p>\n<\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;Would you like someone from our team to call you?&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p>The AI collects the answers.<\/p>\n\n\n\n<p>After the call:<\/p>\n\n\n\n<p><strong>Lead \u2192 Qualified \u2192 Webhook \u2192 Sales system<\/strong><\/p>\n\n\n\n<p>Your salesperson can receive a lead that already contains useful context.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who Should Use an AI Receptionist Webhook?<\/h2>\n\n\n\n<p>This feature is particularly useful for businesses that have:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A custom CRM<\/li>\n\n\n\n<li>An internal customer database<\/li>\n\n\n\n<li>A helpdesk<\/li>\n\n\n\n<li>A sales platform<\/li>\n\n\n\n<li>Custom software<\/li>\n\n\n\n<li>Existing automation workflows<\/li>\n\n\n\n<li>A technical team or developer<\/li>\n<\/ul>\n\n\n\n<p>It is also useful for agencies and technology teams building custom solutions for their customers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Do You Need to Be a Developer?<\/h2>\n\n\n\n<p>The webhook feature is primarily designed for connecting Jaxl with another system, so some technical knowledge may be required depending on what you&#8217;re connecting.<\/p>\n\n\n\n<p>At a basic level, your system provides an <strong>Endpoint URL<\/strong> where Jaxl can send the post-call information.<\/p>\n\n\n\n<p>Your application can then receive the event and decide what to do with it.<\/p>\n\n\n\n<p>For businesses without an internal development team, a developer or integration partner can build this connection.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How Jaxl Business Phone Uses Webhooks<\/h2>\n\n\n\n<p>Jaxl Business Phone provides a <strong>Post-call webhook<\/strong> for completed calls.<\/p>\n\n\n\n<p>You can configure an endpoint URL where Jaxl sends information after each completed call.<\/p>\n\n\n\n<p>The information can include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Call ID<\/li>\n\n\n\n<li>Event information<\/li>\n\n\n\n<li>Collected answers<\/li>\n\n\n\n<li>Tags<\/li>\n\n\n\n<li>Transcript<\/li>\n<\/ul>\n\n\n\n<p>This gives your business control over what happens with the information after the conversation.<\/p>\n\n\n\n<p>The workflow is simple:<\/p>\n\n\n\n<p><strong>AI receptionist<\/strong><\/p>\n\n\n\n<p>\u2192 <strong>Completed call<\/strong><\/p>\n\n\n\n<p>\u2192 <strong>Jaxl post-call webhook<\/strong><\/p>\n\n\n\n<p>\u2192 <strong>Your system<\/strong><\/p>\n\n\n\n<p>From there, your own system can store the data, trigger an automation, create a lead, notify a team, or perform another action appropriate to your workflow.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Your AI Receptionist Shouldn&#8217;t Be a Dead End<\/h2>\n\n\n\n<p>An AI receptionist shouldn&#8217;t just answer a call and leave the information inside a phone system.<\/p>\n\n\n\n<p>The real value comes from what happens <strong>after the conversation<\/strong>.<\/p>\n\n\n\n<p>A customer calls.<\/p>\n\n\n\n<p>The AI understands them.<\/p>\n\n\n\n<p>The AI captures useful information.<\/p>\n\n\n\n<p>The call ends.<\/p>\n\n\n\n<p>Then that information can move into the systems your business already uses.<\/p>\n\n\n\n<p>That&#8217;s how an AI receptionist becomes part of your broader business infrastructure.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">What is an AI receptionist webhook?<\/h3>\n\n\n\n<p>An AI receptionist webhook automatically sends information about a completed AI-handled call to a URL provided by your business.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What information can a Jaxl post-call webhook contain?<\/h3>\n\n\n\n<p>Jaxl&#8217;s post-call webhook can send the call ID, event information, collected answers, tags, and transcript.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I send Jaxl call information to my CRM?<\/h3>\n\n\n\n<p>Yes. Your webhook endpoint can receive the post-call information and your system can then use it to create or update CRM records.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can webhooks trigger automations?<\/h3>\n\n\n\n<p>Yes. Your own system can use the information received through the webhook to trigger workflows such as lead creation, follow-up tasks, notifications, or other custom actions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I receive the AI call transcript?<\/h3>\n\n\n\n<p>Yes. The post-call webhook can include the transcript from the completed call.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can ecommerce businesses use Jaxl webhooks?<\/h3>\n\n\n\n<p>Yes. Ecommerce businesses can use post-call information from workflows such as customer inquiries, COD verification, delivery issues, and support calls.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>An AI receptionist becomes much more powerful when it can connect with the rest of your business.<\/p>\n\n\n\n<p>Instead of keeping call information isolated, a post-call webhook allows businesses to send collected answers, tags, transcripts, and call information into their own systems.<\/p>\n\n\n\n<p>That means a phone call can become more than a conversation.<\/p>\n\n\n\n<p>It can become:<\/p>\n\n\n\n<p><strong>A lead.<\/strong><\/p>\n\n\n\n<p><strong>A support ticket.<\/strong><\/p>\n\n\n\n<p><strong>A callback task.<\/strong><\/p>\n\n\n\n<p><strong>A customer record.<\/strong><\/p>\n\n\n\n<p><strong>A business workflow.<\/strong><\/p>\n\n\n\n<p>With Jaxl Business Phone, businesses can connect their AI receptionist conversations to the systems they already use and build workflows around the information collected during every call.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Connect Your AI Calls to Your Business<\/h2>\n\n\n\n<p>Jaxl Business Phone helps businesses answer calls with AI and connect post-call information to their own systems.<\/p>\n\n\n\n<p>With the post-call webhook, you can:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Receive completed call events<\/li>\n\n\n\n<li>Capture AI-collected answers<\/li>\n\n\n\n<li>Receive tags and transcripts<\/li>\n\n\n\n<li>Connect calls to your own backend<\/li>\n\n\n\n<li>Build custom post-call workflows<\/li>\n\n\n\n<li>Automate lead and customer follow-up<\/li>\n<\/ol>\n\n\n\n<p>Learn more about Jaxl Business Phone at <strong><a href=\"https:\/\/business.jaxl.com\">business.jaxl.com<\/a><\/strong><\/p>\n\n\n\n<p>Also read:<br><br><strong><a href=\"https:\/\/jaxl.com\/blog\/ai-automation\/what-is-an-ai-receptionist\/\">What Is an AI Receptionist?<\/a><\/strong><\/p>\n\n\n\n<p><strong><a href=\"https:\/\/jaxl.com\/blog\/business-phone-systems\/ai-call-routing\/\">How AI Receptionists Route Calls to the Right Team<\/a><\/strong><\/p>\n\n\n\n<p><strong><a href=\"https:\/\/jaxl.com\/blog\/ai-automation\/ai-lead-capture\/\">How AI Receptionists Capture Leads and Caller Details<\/a><\/strong><\/p>\n\n\n\n<p><strong><a href=\"https:\/\/jaxl.com\/blog\/ai-receptionist\/ai-appointment-booking\/\">How AI Receptionists Book Appointments<\/a><\/strong><\/p>\n\n\n\n<p><strong><a href=\"https:\/\/jaxl.com\/blog\/engineering\/24-7-ai-receptionist-small-business\/\">How 24\/7 AI Receptionists Help Small Businesses<\/a><\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>An AI receptionist webhook allows businesses to automatically send information collected during phone conversations to their own systems after a call is completed. An AI receptionist can do much more than answer a phone call. During a conversation, it can collect customer information, record inquiries, apply tags, and generate a transcript. With a webhook, 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